Frequently Asked Questions
Q: How do I clean and maintain my canvas and window products?
A: Please refer to our Care and Maintenance page.
Q: How can I get an estimate?
A: Please call, visit, or email us from the information on our Contact Us page. We are typically 6-9 months backlogged for new projects, depending on the season and we will contact you as soon as we reach your name on the list to schedule a meeting. We do require physically seeing the boat to create the estimate.
Q: What areas do you service?
A: We are located in the La Conner Marina and service La Conner and Anacortes locally. If your boat is kept elsewhere, we can arrange to have it moored at the La Conner Marina while work is being performed. We have had customers bring their boats from Seattle, British Colombia, and even Alaska for our workmanship.
Q: What is the process for having the work done?
A: Call or come into our showroom so we can talk briefly about what you would like to have done and collect your contact information. We will then add your name to a running list of customers by order of first contact regarding a project. When we arrive at your name on the list we will call and setup an appointment to meet with you on your boat, discuss project requirements, material selections, and design features, and email you an estimate within a week. To accept an estimate and get scheduled on the shop calendar, we require a 50% deposit of the estimated project total. Project completion time is depended on the work being performed and location of the boat (travel time).
Q: What is the thing called that I need?
A: The projects that come up most often are bridge/aft/cockpit enclosures, biminis, canvas covers, or railing dodgers/covers. The following image helps to understand what the parts are most often referred to.
Q: Can you repair our existing canvas?
A: Depending on how it was made originally and what the problem is, sometimes existing work can be repaired. If it is a large repair then often it is more cost effective to do a new fabrication since the labor rate stays the same whether we are making something new or repairing something old.